Privacy Policy

Privacy and Security Policy

Please find below details of how this site protects your security and privacy.

Policy is committed to protecting any information it collects from you and which it may use to enhance your experience of using this web site.

Below is an outline of the security measures it takes to protect your details once you have given them. You can then make informed choices about the personal information you provide when you purchase from this site. If at any time you wish your details to be removed from the system, then please simply contact and we will be happy to oblige.

How your data is collected and stored

When you buy goods or services from this web site, it records and stores the details that you share with us to ensure that we can for example:

  • be certain that any orders you have placed can be processed to completion
  • contact you in emergencies, such as an appointment needs to be cancelled
  • deal with any financial queries.

This data will not be used to send marketing offers unless you have requested to be added to our mailing list. If you are already on our mailing list, you can unsubscribe at any time via the emails we send or by contacting us at:

The email addresses on our newsletter database are stored with MailChimp and are subject to the MailChimp Privacy Policy.

Your personal details and any orders you have placed with us are stored as a paper database in our offices which is locked at all times. Order details on our web site are deleted once the order has been processed.

We do not store any financial data. This is held by Paypal for all online purchases and i-zettle for all manual credit card payments.

Ordering online

Ordering online using your credit card details is just as safe as ordering goods over the telephone, if not more so. has been issued with a Secure Server Digital Certificate. Furthermore, all credit/debit card payments are securely handled by industry-leading payment processor Paypal and are never stored on the website. All Paypal transactions are subject to the Paypal Privacy Policy.

Data Sharing

The only companies that we share your data with are our delivery/courier companies who deliver your order and Paypal if they process your order payment on line. All Paypal transactions are subject to the Paypal Privacy Policy.

We do not, and will not in the future, share your personal information with any other third parties.


A ‘cookie’ is a file in your web browser that enables us to recognise your computer when you visit the site.

The tool is used by many websites to help collect information, such as how many people visit and return to the site, what products are being bought, and to make certain parts of the site function properly.

Like other retailers we use ‘cookies’ to allow us to fill in our login fields with your email address, once you have registered. This is to enable customers to login to our site more quickly and easily when you make future visits to

If you are using another person’s computer to login to our site (eg in an internet cafe or a colleague’s computer at work) then it’s possible your email address will display in the login field to a subsequent user of our site. We therefore advise customers to clear ‘cookies’ stored by the web browser when using another person’s machine in order to prevent this from happening. The option to do this is normally found within the Tools dropdown menu at the top of the browser window.