Terms and Conditions

  1. Personal details: You will be asked to complete a client record file at your first consultation – which will be reviewed at all treatments.
  2. Payment will be required before treatment begins and can be made by card or cash.
  3. Cancellation – please give at least 12 hours notice if you need to re-schedule your appointment to avoid charges.
  4. Opening times – Visageuk treatments can be booked any day of the week. Monday to Saturday 10 am until 8 pm. Sundays – 11 am until 3 pm.
  5. Age and Gender. Treatments are available to anyone over 18 and female only (sorry guys). Treatments cannot be carried out if there are any contra-indications – please see the list here.
  6. Pregnancy – treatments cannot be carried out if you are pregnant.
  7. Medical conditions – if you have any medical conditions you must consult with your Doctor and get a Doctor’s note before treatment can take place.
  8. Gift Certificates/vouchers – if you have been given a Visageuk Gift Certificate or vouvher, please have it with you at the start of your treatment, otherwise full payment will be required.
  9. Cancelling an on-line order. Under the Distance Selling Regulations you have the right to cancel an order up to 14 days after purchase. If you wish to cancel an order you must let us know in writing – whether by email or letter. The cost of returning any goods due to cancellation is at the cost of the consumer.  Once any goods have been inspected a full product refund excluding any original postal costs will be made within 28 days assuming that the goods are not damaged or used in any way. Please note you cannot cancel an order for treatments after the treatment has taken place. Orders are only refundable on Gift Certificates/vouchers (up to 14 days from date of purchase) or on treatments paid for but the treatment has not taken place.